When it comes to the design, Tom’s article concentrates on only one facet of BPM design - graphical representation of the process: Original analysis diagram should serve as input with the rest of the software requirements. The rest of this use case concentrates on business process design, transitioning from design to implementation model and keeping the two in synch. Because you can’t improve what you do not measure, process monitoring is an essential component of BPM. BPM systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than just a hunch.īoth definitions emphasize three main components of the mature BPM systems: process design, implementation and monitoring, where the last one is notably absent in Tom’s definition (and the rest of the use cases). Software tools called business process management systems (BPM systems) have made such activities faster and cheaper.
Or Wikipedia’s: BPM covers activities performed by organizations to manage and, if necessary, to improve their business processes. This definition departs slightly from well-established and widely adopted BPM definitions, for example the one by Van der Aalst and colleagues: BPM is a field of knowledge at the intersection between Management and information technology, encompassing methods, techniques and tools to design, enact, control, and analyze operational business processes involving humans, organizations, applications, services, documents and other sources of information. MS Visio is one the most used tools to document business processes. Realize that most BPM is done in this way, not even resulting into any form of software or IT support. The first use case tries to explore BPM as a discipline: BPM as a discipline refers to the analysis, documentation and improvement of the procedures that describe how people and systems work together in an organization. These use cases give concrete descriptions for the different interpretations of the term BPM. Īccording to Tom: The term BPM is highly overloaded and used for many different things resulting in a lot of confusion. Following his excellent article on Process Component Models and JBoss Process Definition Language (jBPM), Tom Baeyens has just published another one, explaining different forms of business process management (BPM) through seven distinct use-cases.
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